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FAQ

To play at an online casino, you must first make a deposit. How does it work? And how do you get your winnings? This section contains all frequently asked questions about online casino banking!

Are My Deposits and Withdrawals Visible?

Most online casinos let you view your whole banking history. That is, you will get a list of all your deposits and withdrawals. Some casinos additionally include a reality check, which reveals how much money you have gained or lost while playing there. This way you can see how much you’ve spent and won. For further information about your history, you can always contact the casino’s customer service department.

What Information Can I See?

In most overviews, you’ll notice an ID for each deposit or withdrawal you make. In the first place, you can view your payment options. It was approved, denied, or canceled. The overview also shows the time, date, and money. If you can’t locate what you’re looking for, contact the casino. If you need information from a long time ago, you may need to contact customer service.

”How Can I Make a Deposit at an Online Casino?”

Most online casinos accept a range of payment methods. When you pay by bank transfer or e-Wallet (Skrill, Neteller, PayPal), the money is instantly available in your account. Using a Cheque, Bank Wire or FastBankTransfer takes between 1 and 28 banking days. Want to learn more about internet banking? Then keep reading!

”How Can I Withdraw Money From My Account?”

You can request a withdrawal if you won money and wish to cash out some or all of it. The casino will then refund your funds via one of your chosen payment methods. If you are a new player, you may need to validate your account by sending information. Certain companies demand this technique to prevent money laundering. Once the casino has verified your account, it will transfer your funds as soon as possible. Money might be in your account within 24 hours (e-Wallets).

”What Are Withdrawal Limits?”

You may want to cash out your winnings from an online casino. We understand, but you may run into issues! Almost all online casinos have withdrawal limitations that limit the amount of money you may withdraw. Casinos also sometimes limit the number of withdrawals you can make every day. To protect themselves, casinos must ensure they do not have to pay too much money too soon, otherwise the business would fail!

Types of withdrawal limits

Most online casinos limit players in several ways to prevent them from withdrawing too much money at once or too quickly. Withdrawal limitations are now commonplace at online casinos and bookmakers.

Amount Limit; The most a player can cash out in one go. This cost varies per payment type. Casinos and bookies can limit a VISA/Mastercard withdrawal to €30.000,- per transaction.

Time Limit; This is the maximum number of withdrawals a player can make in a given time. Some casinos only allow 5 withdrawals each week.

Combination; A casino may limit your withdrawal amount as well as your withdrawal frequency.

Most tiny players don’t mind the withdrawal limits because they don’t cash out that much. If you are a high roller and play with big stakes, your chances of winning are higher. This type of player should check the withdrawal limits before joining an online casino.